Privacy Policy

This Privacy Policy describes how Xenon Quarry ("we", "us", or "our"), operating from Av. Hindenburg casi, Filadelfia 9300, Paraguay, collects, uses, and protects personal information provided through the website xenonquarry.com and through our inspection services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you contact us or request our services. This may include:

• Full name
• Email address
• Phone number
• Property address for inspection purposes
• Any additional information you include in your message or inquiry

We also collect certain technical information automatically when you visit our website, including IP address, browser type, pages visited, and time of visit. This information is collected through cookies and similar technologies as described in our Cookie Policy.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

• To respond to your inquiries and schedule inspection appointments
• To deliver inspection reports and related service communications
• To coordinate logistics related to property visits
• To improve our website and service offerings
• To comply with applicable legal obligations

We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects.

3. Legal Basis for Processing

We process your personal information on the following legal bases:

• Contractual necessity: Processing required to provide the inspection services you have requested.
• Legitimate interests: Processing necessary for our legitimate business interests, such as responding to inquiries and improving our services, provided these interests are not overridden by your rights.
• Consent: Where you have given explicit consent, such as when submitting the contact form with the privacy checkbox selected.
• Legal obligation: Processing required to comply with applicable laws in Paraguay.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• With service providers who assist us in operating our website or delivering our services, subject to confidentiality obligations
• When required by law, court order, or governmental authority in Paraguay
• To protect the rights, property, or safety of Xenon Quarry, our clients, or others

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including the provision of inspection services, and to comply with our legal obligations. Contact inquiries that do not result in a service engagement are typically retained for a reasonable period to allow for follow-up, after which they are securely deleted.

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal information:

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete information.
• Erasure: The right to request deletion of your personal information, subject to legal retention requirements.
• Restriction: The right to request that we limit the processing of your information in certain circumstances.
• Objection: The right to object to processing based on legitimate interests.
• Portability: The right to receive your information in a structured, commonly used format.

To exercise any of these rights, please contact us at info@xenonquarry.com or by phone at +595 491 417 226.

7. Cookies

Our website uses cookies and similar tracking technologies. For detailed information about the types of cookies we use and how to manage your preferences, please refer to our Cookie Policy.

8. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies independently.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: info@xenonquarry.com
• Phone: +595 491 417 226
• Address: Av. Hindenburg casi, Filadelfia 9300, Paraguay